Shipping

Shipping Policy

We ship to the United States, United Kingdom, Europe, Australia, and New Zealand.

Order Processing

• Orders are processed Monday–Friday (excluding public holidays)
  
  

• Standard processing time: 1–2 business days
  
  

• Orders placed after 3:00 PM EST will be processed the next business day
  
  

Shipping Regions and Estimated Timeframes

All timeframes are estimates and do not include customs clearance delays.

Customs, Duties, and Import Taxes

• US: Domestic orders – no import duties.
  
  

• UK/EU: Duties & VAT may be collected at checkout if Delivered Duty Paid (DDP) or on delivery if Delivered Duty Unpaid (DDU). 
  
  

• AU/NZ: GST may be collected at checkout or by customs depending on order value. 
  
  

Tracking Your Order
You will receive a confirmation email with a tracking number once your order is shipped. Tracking updates may take 24–48 hours to appear.

Delivery Issues

• We are not responsible for delays caused by customs, natural events, or carrier errors.
  
  

• Please ensure your shipping address is complete and correct.
  
  

• Undeliverable packages returned to us may incur re-shipping fees.

Questions or Support
Email: hello@marcovoletti.com